Smartlab Software Hosting
Please Login or Register

Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Search

Articles

Article 550 error
This error indicates an inability to send emails. There are many reasons for a 550 error. 550...
Views: 236
Article Are you able to receive emails but not send?
If you aren't able to send this usually means one thing... your internet provider is blocking you...
Views: 246
Article Are you able to send emails but not receive?
Either your domain is over quota, or your e-mail address itself is over quota. You will need to...
Views: 238
Article Boxtrapper
Box Trapper returns a confirmation email to senders, who must reply before their email is...
Views: 338
Article Default Address, Catchall
What is the default address? It is a catchall mailbox that receives all emails written to a...
Views: 245
Article Does your e-mail client suddenly claim your password is wrong even though you have not changed any settings?
All of our shared servers have a 60 check per hour limit. If you hit this limit in any hour...
Views: 222
Article Email Attachments
WEBMAIL In cPanel webmail (Horde & SquirrelMail), this attachment limit is 50 MB. In other...
Views: 221
Article Email forwarder
Email forwarders send a copy of emails and keep an original. You can setup multiple forwarders to...
Views: 217
Article Error : Dictionary Attack
Dictionary Attack A method often used by spammers. They send various emails or passwords to a...
Views: 211
Article How do I access my spam folder?
If you've configured your cPanel hosting account to use the "Spam Box" feature of SpamAssassin,...
Views: 257
Article How to add/remove an e-mail account
By default, cPanel comes with 1 primary email account. I strongly recommend not to use this email...
Views: 325
Article How to create/delete an E-Mail forwarder
A forwarder is important when you want a copy of an email to be sent to another e-mail address...
Views: 205
Article How to log into Webmail
Webmail is a great feature offered by cPanel. You can access email from any PC connected to the...
Views: 262
Article How to throttle outgoing email with PHPList
Smartlab Software Hosting's email policy states that shared and reseller customers should only...
Views: 542
Article How to use Spam Assassin
Spam Assassin is a great anti-spam tool. We recommend to activate it as soon as you create an...
Views: 253
Article Outlook / Outlook 2007 / Eudora / Thunderbird / Mac Email / Phone Client Settings
Email settings for an Email Client (Outlook, Eudora, MAC mail etc.): Incoming mail server:...
Views: 230
Article Outlook Error codes
0x800CCC65 -- This error code is indicative that a local firewall such as Zone Alarm or...
Views: 264
Article Outlook Malfunctioning
If a message is stuck in the Outbox, please go to File and choose Work Offline. Close outlook and...
Views: 213
Article POP vs. IMAP
POP3 (Post Office Protocol) and IMAP (Internet Message Access Protocol) are methods used by...
Views: 232
Article Setting up Email Account with Outlook 2003
Before starting: Make sure your domain name loads. If it doesn't load your your email account...
Views: 263
Article Thunderbird setup
Setting up Email Account with Thunderbird Before starting: Make sure your domain name loads....
Views: 247
Article Too many SMTP connections?
Too many SMTP connections? We limit 25 connections per your IP address. If you are getting...
Views: 234
Article Webmail programs
Smartlab Software Hosting offers you a choice in webmail programs. You can pick whichever one you...
Views: 269
Article What do I put for both incoming and outgoing mail server?
For both incoming and outgoing mail server, put mail.yourdomain.com. The incoming port number is...
Views: 300
Article What happens to my undeliverable emails?
If the receiving server, domain, or mailbox name does not exist, then you will receive a...
Views: 325
Article Where do I check emails using my browser?
Where do I go to check my emails using my browser? To check your email using your web browser,...
Views: 203
Article Why won't my email address work?
Make sure you set it up exactly by looking at Flash / Non Flash   Make sure your user...
Views: 233

Powered by WHMCompleteSolution

Language:

Quick Navigation

Client Login

Email

Password

Remember Me

Search