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550 error
This error indicates an inability to send emails.
There are many reasons for a 550 error.
550...
Views: 236
Are you able to receive emails but not send?
If you aren't able to send this usually means one thing... your internet provider is blocking you...
Views: 246
Are you able to send emails but not receive?
Either your domain is over quota, or your e-mail address itself is over quota. You will need to...
Views: 238
Boxtrapper
Box Trapper returns a confirmation email to senders, who must reply before their email is...
Views: 338
Default Address, Catchall
What is the default address? It is a catchall mailbox that receives all emails written to a...
Views: 245
Email Attachments
WEBMAIL
In cPanel webmail (Horde & SquirrelMail), this attachment limit is 50 MB. In other...
Views: 221
Email forwarder
Email forwarders send a copy of emails and keep an original. You can setup multiple forwarders to...
Views: 217
Error : Dictionary Attack
Dictionary Attack A method often used by spammers. They send various emails or passwords to a...
Views: 211
How do I access my spam folder?
If you've configured your cPanel hosting account to use the "Spam Box" feature of SpamAssassin,...
Views: 257
How to add/remove an e-mail account
By default, cPanel comes with 1 primary email account. I strongly recommend not to use this email...
Views: 325
How to create/delete an E-Mail forwarder
A forwarder is important when you want a copy of an email to be sent to another e-mail address...
Views: 205
How to log into Webmail
Webmail is a great feature offered by cPanel. You can access email from any PC connected to the...
Views: 262
How to throttle outgoing email with PHPList
Smartlab Software Hosting's email policy states that shared and reseller customers should only...
Views: 542
How to use Spam Assassin
Spam Assassin is a great anti-spam tool. We recommend to activate it as soon as you create an...
Views: 253
Outlook / Outlook 2007 / Eudora / Thunderbird / Mac Email / Phone Client Settings
Email settings for an Email Client (Outlook, Eudora, MAC mail etc.):
Incoming mail server:...
Views: 230
Outlook Error codes
0x800CCC65 -- This error code is indicative that a local firewall such as Zone Alarm or...
Views: 264
Outlook Malfunctioning
If a message is stuck in the Outbox, please go to File and choose Work Offline. Close outlook and...
Views: 213
POP vs. IMAP
POP3 (Post Office Protocol) and IMAP (Internet Message Access Protocol) are methods used by...
Views: 232
Setting up Email Account with Outlook 2003
Before starting:
Make sure your domain name loads. If it doesn't load your your email account...
Views: 263
Thunderbird setup
Setting up Email Account with Thunderbird
Before starting:
Make sure your domain name loads....
Views: 247
Too many SMTP connections?
Too many SMTP connections?
We limit 25 connections per your IP address.
If you are getting...
Views: 234
Webmail programs
Smartlab Software Hosting offers you a choice in webmail programs. You can pick whichever one you...
Views: 269
What do I put for both incoming and outgoing mail server?
For both incoming and outgoing mail server, put mail.yourdomain.com. The incoming port number is...
Views: 300
What happens to my undeliverable emails?
If the receiving server, domain, or mailbox name does not exist, then you will receive a...
Views: 325
Where do I check emails using my browser?
Where do I go to check my emails using my browser?
To check your email using your web browser,...
Views: 203
Why won't my email address work?
Make sure you set it up exactly by looking at Flash / Non Flash
Make sure your user...
Views: 233
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